We are specialize in building E-commerce platforms (Shopify, Custom Headless) focused on performance, data flow, and workflow automation. Your platform shouldn't just sell; it should process intelligence.
We select and implement the best-fit architecture for your needs: Headless E-commerce for maximum speed and performance, or deeply customized Shopify Plus implementations. Our focus is the engineering that delivers speed and scalability.
We eliminate operational friction. We design and implement automated workflows that connect the platform to your internal systems. This includes: automated order processing, inventory updates, post-purchase communication, and CRM data population, often leveraging low-code/no-code tools like Make for rapid deployment.
We develop custom modules and features (e.g., subscription models, complex filtering, multi-language/multi-currency) that are designed from the ground up to correctly ingest and share data with your central Data Warehouse and Predictive AI systems.
We rigorously optimize your platform's backend and database performance to ensure low latency and high reliability, especially during peak sales periods. Speed is not a feature; it is a data delivery requirement.
In the rapidly evolving digital landscape, e-commerce has become an indispensable component of modern business strategy.
At Bitkong, we recognize the complexities and challenges associated with running a successful e-commerce operation.
That's why we offer comprehensive E-commerce Management services to help businesses thrive in the competitive online marketplace
Hyper-segmentation built on unified purchase preferences for maximum LTV (Life Time Value)
Managing product catalogs effectively is essential for providing a seamless shopping experience. We help clients organize and categorize their products, optimize product listings for search engines, and ensure accurate inventory management
Streamlining order fulfillment and shipping processes is essential for customer satisfaction. Our e-commerce management service includes implementing efficient order management systems, coordinating with fulfillment partners, and optimizing shipping logistics to minimize costs and delivery times
Data-driven decision-making is fundamental to e-commerce success. We utilize advanced analytics tools to track key performance indicators (KPIs), such as conversion rates, average order value, and customer lifetime value, enabling clients to measure the effectiveness of their e-commerce strategies and make informed adjustments
Providing exceptional customer support is critical for building trust and loyalty. Our team offers comprehensive customer support services, including live chat, email support, and phone assistance, to address customer inquiries and resolve issues promptly